Shipping & Digital Delivery Policy

6.1 No physical shipping

Biz Matrix offers only digital products. No physical goods are shipped, and no shipping charges or customs duties apply.

6.2 Delivery method and timeline

• On-screen unlock. After payment, Biz Matrix verifies the order status directly with PhonePe before unlocking the full report. If verification is pending, use Check Payment Status.
• Purchase receipt. The verified order reference and a private access code are displayed on the Platform. Keep the code to restore access on another browser or device.
• Downloadable PDF. Complete the assessment and download the full PDF from the dashboard after unlock. Automatic email delivery is not part of the current release.

6.3 If delivery fails

• Return to the Platform and check the payment status. Pending or failed payments do not unlock access.
• For a verified purchase on another device, use Restore Access with your private access code.
• If access is not unlocked within 1 hour, write to nexifydigital03@gmail.com with your order or transaction ID. We will investigate within 24 hours on working days.
• If we cannot deliver within the verification window of 5–7 business days, you are eligible for a refund under the Refund & Cancellation Policy.

6.4 Technical requirements

A modern browser with JavaScript and browser storage enabled, an internet connection and a PDF reader. Ad blockers or restrictive settings may interfere with payment redirection.

6.5 Ownership of delivery risk

Keep your purchase access code private. Clearing browser storage removes remembered access and assessment progress; restore access using your code or contact support with your order reference.